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At Aislinn Nutrition, ABN 45623809172, we respect your privacy and are committed to protecting your personal information.
This policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We may collect personal information such as:
- Your name, date of birth, contact details and address
- Health and medical information relevant to your nutrition care
- Medicare, payment and billing details
- Information you provide through our website, social media or booking systems
We only information necessary to provide you with quality healthcare and services
How we collect your information
Personal information may be collected in several ways, including
Directly from you via in person, phone, email, online forms or during consultations
Through online booking platform (Halaxy)
From referral sources, including GP or other health professionals, with your consent
From other third-party systems (e.g. Medicare)
Why we collect your information
To provide nutrition services
Communicate with you about your appointments, results and care
Process payments, claims and administrative requirements (including Medicare and Private Health Care Funds)
Improve our services
Meet legals and professional obligations as a healthcare provider
How we store and protect your information
Your information is stored securely in Halaxy, which is an encrypted, password protected practice under management system compliant with Australian privacy standards.
Sharing your information
Your information may be shared only when necessary and with your consent:
With your GP or referring doctor for care coordination or Medicare reporting
With other health professionals involved in your care
With third-party service providers who support our operations (e.g. administrative services)
When required by law (e.g. subpoena, mandatory reporting)
Telehealth and online communication
Microsoft Teams is used to conduct telehealth consultations
Sessions are not recorded
Accessing or correcting your information
You have the right to access or request correction of your personal information at any time.
To make such a request, please contact us using the details below.
We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act.
Contact
If you have any questions or concerns about how your information is handled, please contact us at:
Contact details
hello@aislinnnutrition.com
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Updates to this policy
There may be updates to this Privacy policy to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.
Privacy policy last updated April 2026.
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